Statuspage, from Atlassian, is a public page that tells your customers what's working and what isn't during an outage. Atlassian calls it "the communication piece of your incident management process". It's for founders whose customers rely on their product and want clear updates when things go wrong. The free public page covers 100 subscribers. Hobby is $29 a month and adds a custom domain.
What it can do for you
You split your product into components, such as the website, the app and the API (up to 25 on Free), and show the status of each. You can update them by hand, by email or through the API, or connect a monitoring tool such as Datadog, New Relic or Pingdom so updates happen for you.
Subscribers hear about incidents by email, Slack or Teams. Free includes 2 team members, 2 metrics and access to the REST API.
The honest downsides
- No monitoring of its own. Statuspage only shows what you or another tool tell it, so you'll still need an uptime monitor.
- No custom domain on Free. That starts with Hobby at $29 a month.
- Small limits. Free allows 100 subscribers and 2 team members.
Skip it if
- you want a single free tool that spots outages and posts updates
- you need the page on your own domain without paying
Alternatives
- Better pick for most small teams: Instatus. Its free plan includes a public status page with 15 monitors built in, checked every 2 minutes, for up to 200 subscribers, with no card.
- UptimeRobot's free plan includes a basic status page alongside 50 uptime monitors.
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